I’ve created this 6 minute video with audio walking you through some of the highlighted areas of my notes here: http://screencast.com/t/28gc7fMA
Some recurring themes/highlights:
• Libraries should start operating and thinking like a start-up. Several presenters recommended to read: The Lean Start Up by Eric Ries o Build>Measure>Learn process
• Use an online card sort to see how our users would categorize our services, then make changes based on that
• Theme of getting to the non-library users
Please email me if you'd like a copy of my 10-page typed notes from the many, many interesting talks I attended.